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Panel Series AUSTRALIA & NEW ZEALAND: Strengthen your core in 2021
In this roundtable discussion plus Q&A, a panel of industry experts discuss the outlook for 2021 and how hoteliers can strengthen the core functions of their business.

With renewed hope and more established trends emerging, learn what changes are occurring in the space of hotel operations to ensure success moving forward.

The panel will discuss:

- What new traveller behaviours and expectations should hotels be ready for?
- How to effectively communicate with guests pre, during, and post-stay?
- What does an optimal guest experience look like in 2021 and beyond?
- Do hotels need to market themselves differently next year?


The panelists:
Menilik Henry Dyer - Manager, Demand Generation / Preno
Kim Jeffrey - Director / koncept konnect
Vijesh Yoganathan - Head of APAC / Oaky
Shannon Knapp - Founder & Director / SKNapp Consulting

Join the conversation and register today!

Nov 19, 2020 03:00 PM in Canberra, Melbourne, Sydney

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